FAQ Help Center
FREQUENTLY ASKED QUESTIONS
What’s the MOQ of the order?
A: Usually, the air filter moq is 20 pcs, and the fuel filter or oil filter moq is 100pcs, but if the products have in stock, it will be less. So it is better to be negotiable, pls contact us.
What’s the kind of packaging?
A: Do the neutral packaging or customer’s requirements or TSC Filter package.
What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We’ll show you the photos of the products and packages before you pay the balance.
Could I get some samples? How could I pay the sample payment?
A: We are honored to offer you samples. We accept the sample payment via Western Union or the Bank of China.
How long is your Delivery Lead Time?
A: If there is stock, the lead time is about one week after we get the payment,
if needs to be produced, 7-20 days after we get the prepay.
Could you Calculate the shipping cost for me?
A: Yes, we are honored to do that for you! Before the freight,
please well let us know which seaport or airport is near your place.
How long is the warranty?
A: Under normal working conditions, usually it is 8,000 to 10,000 kilometers.
What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.
Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.